Screenshot (5)

508 Compliance

SRC has proven experience providing proactive and responsive network monitoring services for a wide range of governmental in private sector clients. As part of our accessibility testing services, we employ a unified, consistent, repeatable testing and evaluation approach for Section 508 standards conformance. These efforts minimize redundant testing, and has provided significant savings for our clients.

Our proven experience extends to the following services:

Salesforce (Salesforce Partners)

In direct support of Cloud Computing deployment, Sylver Rain employs highly knowledgeable Salesforce Technical Architects that provide data modeling and mapping, and application configuration and administration support for the Local and Federal vendors. Our team inspects the IT infrastructure, and provides solutions in order to deploy Cloud Computing Services.
business-colleagues-laughing-2021-08-26-17-34-51-utc (1)

Microsoft Capabilities

At Sylver Rain we organize and implement cloud-based solutions for any agency or business. Our consultants can help you identify the M365 applications which are best suited for your specific needs and support your current Microsoft technology platforms to include Azure, Office, Team, SharePoint and more.

Helpdesk & Service Now

Tier I, Tier II, and Tier III helpdesk support that facilities infrastructure installation, implementation, maintenance, education, and documentation of a ranging variety of computer and software technologies utilizing remote communication with end-users. We also provide onsite repair and analysis. We also leverage the ServiceNow Cloud-based workflow to support Business Process Management, Case Management, and IT Operations and Support actions.

pexels-christina-morillo-1181354 (1)

Network Operations & Infrastructure, Engineering & Cabling

Sylver Rain employs dedicated staff trained in identifying, labeling, and documenting all new and existing network cabling throughout large IT environments. We perform cable routing and bundling in data center racks, and provide detailed Visio documentation to vendors. We also provide Network Incident Monitoring services utilizing tools such as Solarwinds, Splunk, and Cisco Prime.

Web Development

We employ experienced Web Content Editors and Developers that provide help desk support, training, communications, data analytics, and multimedia delivery services for Federal and private sector vendors. We also provide web content management services that include site creation, editing, and page development.

Untitled design (11) (1)

Project Support Services (Project Management, Business Analysis, Quality Assurance, Scrum)

As part of Sylver Rain’s Project Management and Business Analysis activities, we provide all clients thorough Project Management Plans (PMPs) that clearly describe our approach, staffing plan, timeline, and tools involved in each effort. We conduct routine meetings with stakeholders to provide quality assurance actions that include progress reports, forecasting of potential issues, and timely resolution of incidents. The Sylver Rain team also utilizes Scrum methodologies to ensure incremental development using development sprints to produce deliverables that are timely and within scope and price.

Administrative, Data Entry, and Endorsement Professionals

Sylver Rain also provides highly skilled secretaries, data entry and endorsement professionals for your day-to-day clerical and administrative project needs.
Pretty businesswoman sitting at her desk and typing on computer
Untitled design (22) (1)

Production Media and Staffing Support

Sylver Rain Consulting provides production staffing services to supplement client production needs for projects and productions in association with Television, Film and Media.